Trust

A deep practice intensive on how trust is built, broken, and repaired in organizational relationships.

About This Intensive

An extended, practice-intensive session on the mechanics of trust in organizational life. Trust is not a feeling; it is a set of conditions that are either present or absent. This intensive teaches participants how trust works structurally, how it breaks, what repair actually requires, and how to build organizational practices that create and sustain trust over time.

We'll cover:

• The structural components of trust: reliability, transparency, competence, and care
• How trust is built incrementally and how it can be lost suddenly
• How positional power shapes who trusts whom and who bears the risk when trust breaks
• How to assess trust levels across your team and organization
• How to repair trust after it has been damaged, drawing from the Road to Repair framework
• How to build organizational practices that sustain trust through transitions and pressure

You'll leave with:

• A trust assessment framework for your team or organization
• A repair process for trust that has been damaged
• A set of trust-building practices to integrate into your leadership

Designed for: Leaders, managers, and practitioners in mission-driven organizations seeking professional development or continuing education credit.