Support for Designing Staff Onboarding That Builds Roots

Design an onboarding process that gives new staff relational connection, role clarity, and understanding of organizational culture from the start.

A partnership engagement for organizations that want new staff to succeed from the beginning. Most onboarding processes focus on logistics and compliance: paperwork, systems access, policy review. This engagement helps organizations design onboarding that also builds relational connection, role clarity, and understanding of organizational culture so new staff develop roots rather than just filling a seat.

This typically includes:

• Review of the current onboarding process from offer letter through the first 90 days
• Interviews with recently onboarded staff to understand what helped, what was missing, and where they felt most uncertain
• Assessment of how institutional knowledge, relationships, and culture are (or are not) transmitted to new staff
• Co-design of a comprehensive onboarding process that addresses logistics, relationships, role expectations, and organizational conditions
• A written onboarding blueprint with timelines, responsible parties, and materials the team can implement and adapt over time

Designed for: Organizations that hire regularly, have experienced recent turnover, or are growing and want to set new staff up to succeed. This engagement works best when HR, supervisors, and leadership are all involved in the design process.