How to Use Stay and Exit Interviews to Strengthen Your Organization

Implement two structured conversations to understand what keeps people engaged and what needs to change.

About This Training

Exit interviews happen too late. Stay interviews happen rarely. This training teaches both practices as structural tools for understanding what keeps people engaged, what pushes them toward the door, and how to act on what you learn. Participants will practice conducting both types of interviews and learn how to translate what they hear into organizational action.

What You'll learn

• The purpose and design of stay interviews and when to use them
• The purpose and design of exit interviews and how to make them honest rather than performative
• How to ask questions that surface structural conditions, not just personal preferences
• How to recognize patterns across interviews that point to systemic issues
• How to bring what you learn to leadership in a way that leads to change

Practical Takeaways

• A ready-to-use stay interview guide with twelve tested questions
• A redesigned exit interview protocol
• A template for tracking themes and translating them into recommendations

Designed for: HR staff, supervisors, managers, and executive directors in organizations experiencing turnover or wanting to prevent it.