How to Repair in Real Time

How to Repair in Real Time

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How to Repair in Real Time

How to Repair in Real Time

Learn a four-part practice for staying present and relational when harm or disconnection happens.

About This Training

Repair does not have to wait for a formal process or a scheduled meeting. This training teaches the Four Moves of Repair: Pause and Notice, Name Gently, Listen Deeply, and Move Toward Repair. These are practices for staying present and relational in the moment, whether the rupture is small (a misunderstanding in a meeting) or significant (a pattern that has been building for months). Drawing from contemplative practice, restorative practice, and nonviolent communication, participants will practice each move in real scenarios.

What You'll Learn

  • The Four Moves of Repair and when to use each one
  • How to notice rupture as it happens rather than after it escalates
  • How to name what you are observing without blame or judgment
  • How to listen to another person's experience without defending or fixing
  • How to take a concrete step toward repair in the moment

Practical Takeaways

  • A practice framework you can use in everyday interactions
  • Language for each of the Four Moves
  • A personal plan for where to begin practicing repair in your own work

Designed for: Anyone in a mission-driven organization. This training is relevant across roles and levels.

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