How to Give and Receive Feedback as a Regular Practice

Learn how to make feedback a normal part of how the team works, not something people dread or avoid.

About This Training

Feedback in most organizations is either absent, inconsistent, or delivered in ways that create defensiveness rather than growth (think annual performance reviews). This training teaches participants how to give feedback that is clear, specific, and grounded in care, and how to receive feedback without shutting down or becoming reactive. Drawing from restorative practice and behavior design, the goal is to make feedback a regular rhythm rather than a rare event.

What You'll Learn

• Why most organizational feedback fails and what makes feedback land
• A clear framework for delivering feedback that is specific, timely, and actionable
• How to receive feedback non-defensively, even when it is hard to hear
• How to create the conditions where feedback becomes normal rather than threatening
• How to follow through after feedback so it leads to change rather than resentment

Practical Takeaways

• A feedback framework you can use with your team immediately
• Language for giving and receiving feedback in common scenarios
• A plan for building a feedback rhythm into your regular work

Designed for: Managers, team leads, and staff at all levels who want to normalize honest, constructive feedback in their organization.