How to Find and Fix the Friction in Your Grantmaking Process

Learn how to identify where grantmaking processes create unnecessary burden and how to redesign them for accessibility.

About This Training

Most grantmaking processes were designed for the funder's convenience, not the grantee's capacity. This training teaches foundation staff how to assess their own grantmaking processes from the grantee's perspective: where the application, reporting, communication, and compliance requirements create friction, and how to redesign them to reduce burden while still getting the information the funder needs to determine impact.

What You'll Learn

• How to assess grantmaking processes from the grantee's perspective
• How to identify where your processes create unnecessary burden, confusion, or anxiety for grantees
• How to distinguish between information you need and information you collect out of habit
• How to redesign application, reporting, and communication processes to reduce friction
• How to involve grantees in the redesign process

Practical Takeaways

• A grantmaking friction assessment for your current processes
• A prioritized list of process changes to reduce grantee burden
• A plan for involving grantees in future process redesign

Designed for: Foundation staff, program officers, and operations staff responsible for grantmaking processes.