How to Repair a Partnership After Trust Has Been Damaged

Learn how to name what happened, hear the impact, and rebuild a working relationship between organizations.

About This Training

When trust breaks between partner organizations, the default is often to withdraw, avoid, or quietly end the relationship. This training teaches a different approach: how to name what happened, hear the impact on both sides, and determine whether and how the partnership can be rebuilt. Drawing from restorative practice and the Road to Repair framework, participants will learn a structured process for cross-organizational repair.

What You'll Learn

• How to assess whether a damaged partnership is worth repairing and what repair would require
• How to initiate a repair conversation with a partner organization
• How to name what happened clearly without escalating blame
• How to listen to the other organization's experience without defending your own
• How to design agreements for moving forward that address the root of the rupture

Practical Takeaways

• A framework for assessing damaged partnerships
• Language and structure for initiating and facilitating repair conversations
• A template for post-repair agreements between organizations

Designed for: Leaders and partnership managers in organizations where a cross-organizational relationship has been strained or broken.